Marketing Operations Manager (m/w/d) - #2783555

EMPLOYMENT
Full time

START
ab sofort

LIMITATION
unbefristet

Company
Fashion ID GmbH & Co. KG

CONTACT PERSON
Joline Streich

LOCATION
Headquarter Duesseldorf

Tradition & innovation, fashion & facts, retail stores & online shops – at P&C* Düsseldorf we bring things together that may seem contradictory. That’s why we embrace diversity, not just in the styles we offer, but in the people we bring on board. What unites us is a hands-on mentality and a drive to be creative. Does this sound like you? Then join our team. Let’s create the future of retail. Together.

Kick-start your career at Fashion ID GmbH & Co. KG, part of the Peek & Cloppenburg* group with headquarters in Düsseldorf and Vienna. Fashion ID serves as the central competence center of the group for cross-company services. In addition, it operates the online shops of the Peek & Cloppenburg* group and manages all related online activities.

*In Germany there are two independent companies Peek & Cloppenburg with their headquarters in Düsseldorf and Hamburg. This advertisement refers to the Düsseldorf-based group of companies, whose locations you can find here: peek-cloppenburg.de/de/stores.

What You Will Be Responsible For

Role Summary: As a key partner to the Director of Marketing Strategy & Operations, you drive the development and continuous improvement of our marketing operating model. Combining strategic thinking, analytical problem-solving, and hands-on execution, you independently structure complex topics, translate strategic priorities into scalable solutions, and lead cross-functional initiatives end-to-end across central Marketing and regional markets.

Operating Model & Process Excellence: You design, assess, and optimize marketing processes, workflows, and governance structures to boost efficiency and accountability. By identifying operational gaps, you develop practical, scalable solutions and strengthen collaboration, information flows, and alignment between central Marketing and regional markets.

Systems, Automation & Digitalization: You identify opportunities for process automation and digitalization. In close collaboration with relevant stakeholders, you assess business requirements, coordinate system implementations, and translate operational needs into effective technical solutions.

Strategic Project Management: You independently structure and lead cross-functional initiatives from initial assessment through to measurable implementation. You establish clear milestones, responsibilities, and governance while actively managing stakeholders to ensure on-time delivery of agreed outcomes.

Commercial Analysis & Performance Steering: You analyze marketing performance, budgets, and business cases, connecting marketing activities with brand performance, store operations, and financial outcomes. Additionally, you develop reporting structures, dashboards, and KPIs to translate data into actionable management recommendations and ensure systematic follow-up.

What We Are Looking For

Your Background: You hold a degree in business administration, economics, management, or a related field, paired with relevant professional experience in consulting, strategy, business operations, transformation, or process excellence. Exposure to retail, marketing, brand management, or store operations is a strong plus.

Your Expertise: You bring proven experience in analytical problem-solving, end-to-end project delivery, and process optimization, alongside a solid understanding of business operations and financial drivers. You have strong technical affinity for modern digital tools and automation (no programming skills required) to bridge business requirements with IT, as well as very good English skills.

Your Strengths & Work Style: You combine conceptual perspective with strong organizational skills to manage multiple complex topics simultaneously. Proactive, structured, and hands-on, you take full ownership from start to finish, challenge existing approaches confidently, and influence stakeholders across all seniority levels.

What We Offer

Onboarding: You’ll receive a comprehensive introduction and get all the support you need to get off to a great start.

Flexible working: The mix of working from home and coming into the office helps you find the perfect work-life balance.

Career planning: Take advantage of our wide range of workshops to grow personally and professionally. We’ll help you move forward with individual career planning tailored to your unique strengths and goals.

Benefits: Enjoy a 25% family and friends discount in the stores of our group of companies in Germany. You’ll also get access to various health initiatives, exclusive discounts, and attractive perks from our partners.

For more information, visit our careers website:

career.peek-cloppenburg.com



If you have any questions, please email us at:

[email protected]