Director - Sales - #2771243
Tata Communications
Date: vor 2 Stunden
Stadt: Düsseldorf
Vertragstyp: Ganztags
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Role
The Senior Sales Manager is responsible for driving revenue growth, customer satisfaction and strategic account expansion across Germany. The role focuses on acquiring new business, growing existing accounts, leading complex sales pursuits, managing customer relationships and ensuring achievement of sales and profitability targets aligned with TCTS business objectives.
The individual will act as a trusted advisor to clients, collaborating closely with delivery, solution, and partner teams to develop compelling value propositions and drive sustainable business growth.
Key Responsibilities
Business Development & Revenue Growth
Achieve annual sales bookings, revenue and margin targets for the assigned territory and accounts.
Identify, qualify and close new business opportunities across targeted industries.
Develop and execute strategic account plans to drive wallet share growth and long-term customer relationships.
Build and maintain a healthy sales pipeline with accurate forecasting and reporting.
Drive cross-sell and upsell opportunities across the TCTS portfolio.
Customer Relationship Management
Establish and nurture executive-level relationships with key customer stakeholders.
Serve as the primary commercial point of contact for assigned customers.
Understand customer business priorities and align TCTS solutions to address their transformation goals.
Drive customer retention and expansion through proactive engagement.
Own customer satisfaction metrics and Net Promoter Score (NPS) improvement initiatives.
Pursuit & Bid Management
Lead end-to-end response management for RFPs, RFIs and RFQs.
Collaborate with solution architects, delivery leaders and commercial teams to develop winning proposals.
Manage deal qualification, pricing strategy, commercial negotiations and contract closure.
Ensure timely submission of high-quality, compliant and competitive proposals.
Participate in client presentations, workshops and solution defence sessions.
Collaboration & Stakeholder Management
Work closely with delivery, solution, and partner ecosystem teams.
Drive alignment between sales commitments and delivery capabilities.
Collaborate with global and regional leadership teams to accelerate business growth.
Leverage strategic technology alliances and partner relationships to generate opportunities.
Key Performance Indicators
Revenue Achievement
Pipeline Coverage Ratio
New Logo Acquisition
Account Growth Rate
Net Promoter Score (NPS)
RFP Win Rate
Forecast Accuracy
Required Experience
15+ years of experience in enterprise technology services sales, consulting sales or digital transformation sales. . Strong understanding of the German telecommunications market, customer landscape and regulatory environment.
Experience selling Cloud, Infrastructure, Cybersecurity, Data & AI, Managed Services or Transformation Services. . Established relationships with leading telecom operators, carriers and technology partners in Germany and Europe.
Demonstrated success in building joint go-to-market opportunities with telecom providers, hyperscalers and strategic ecosystem partners.
Demonstrated success in managing large strategic accounts and complex sales cycles.
Strong experience in RFP/RFI management and contract negotiations.
Experience engaging C-level executives and business decision-makers.
Required Skills
Telecomm service Sales
Strategic Account Management
Opportunity Qualification
Customer Relationship Management
NPS & Customer Experience Management
Commercial Negotiation
Forecasting & Pipeline Management
Stakeholder Management
Executive CommunicationPresentation & Influencing Skills
Education
Bachelor's degree in Business, Engineering, Technology or related field.
Relevant technology certifications are advantageous.
Languages
Fluent German (Business Level)
Fluent English (Business Level)
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Role
The Senior Sales Manager is responsible for driving revenue growth, customer satisfaction and strategic account expansion across Germany. The role focuses on acquiring new business, growing existing accounts, leading complex sales pursuits, managing customer relationships and ensuring achievement of sales and profitability targets aligned with TCTS business objectives.
The individual will act as a trusted advisor to clients, collaborating closely with delivery, solution, and partner teams to develop compelling value propositions and drive sustainable business growth.
Key Responsibilities
Business Development & Revenue Growth
Achieve annual sales bookings, revenue and margin targets for the assigned territory and accounts.
Identify, qualify and close new business opportunities across targeted industries.
Develop and execute strategic account plans to drive wallet share growth and long-term customer relationships.
Build and maintain a healthy sales pipeline with accurate forecasting and reporting.
Drive cross-sell and upsell opportunities across the TCTS portfolio.
Customer Relationship Management
Establish and nurture executive-level relationships with key customer stakeholders.
Serve as the primary commercial point of contact for assigned customers.
Understand customer business priorities and align TCTS solutions to address their transformation goals.
Drive customer retention and expansion through proactive engagement.
Own customer satisfaction metrics and Net Promoter Score (NPS) improvement initiatives.
Pursuit & Bid Management
Lead end-to-end response management for RFPs, RFIs and RFQs.
Collaborate with solution architects, delivery leaders and commercial teams to develop winning proposals.
Manage deal qualification, pricing strategy, commercial negotiations and contract closure.
Ensure timely submission of high-quality, compliant and competitive proposals.
Participate in client presentations, workshops and solution defence sessions.
Collaboration & Stakeholder Management
Work closely with delivery, solution, and partner ecosystem teams.
Drive alignment between sales commitments and delivery capabilities.
Collaborate with global and regional leadership teams to accelerate business growth.
Leverage strategic technology alliances and partner relationships to generate opportunities.
Key Performance Indicators
Revenue Achievement
Pipeline Coverage Ratio
New Logo Acquisition
Account Growth Rate
Net Promoter Score (NPS)
RFP Win Rate
Forecast Accuracy
Required Experience
15+ years of experience in enterprise technology services sales, consulting sales or digital transformation sales. . Strong understanding of the German telecommunications market, customer landscape and regulatory environment.
Experience selling Cloud, Infrastructure, Cybersecurity, Data & AI, Managed Services or Transformation Services. . Established relationships with leading telecom operators, carriers and technology partners in Germany and Europe.
Demonstrated success in building joint go-to-market opportunities with telecom providers, hyperscalers and strategic ecosystem partners.
Demonstrated success in managing large strategic accounts and complex sales cycles.
Strong experience in RFP/RFI management and contract negotiations.
Experience engaging C-level executives and business decision-makers.
Required Skills
Telecomm service Sales
Strategic Account Management
Opportunity Qualification
Customer Relationship Management
NPS & Customer Experience Management
Commercial Negotiation
Forecasting & Pipeline Management
Stakeholder Management
Executive CommunicationPresentation & Influencing Skills
Education
Bachelor's degree in Business, Engineering, Technology or related field.
Relevant technology certifications are advantageous.
Languages
Fluent German (Business Level)
Fluent English (Business Level)
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