Sales Application Engineer - #2624787

About IKO / Nippon Thompson

Nippon Thompson Co., Ltd. is a global leader in precision motion technology, delivering high-performance linear motion systems, bearings, and mechatronic solutions for advanced industrial applications. Trusted by customers across industries such as robotics, automation, semiconductor, and medical technology, IKO combines Japanese engineering excellence with innovation, quality, and reliability.

At IKO, you will work in an international, technology-driven environment where collaboration, continuous learning, and customer focus drive everything we do.

Are you the person we're looking for?

As a Sales Application Engineer, you will work directly with customers to support and expand our business across Europe. This role combines technical expertise and commercial support, with approximately 60% technical responsibilities and 40% sales and commercial activities. You will also represent IKO at regional events and trade shows.

In return for your talent and enthusiasm, we offer an attractive compensation and benefits package, as well as the opportunity to work alongside highly skilled colleagues in an international environment. You bring the talent and we provide the environment, tools, and resources to help you develop your skills, accelerate your growth, and support your personal development.

The role is based in Germany.

In this role, you will:

• Act as the face of the company, bridging communication between customers, the IKO Sales team, and technical departments.
• Deliver technical support and application expertise for IKO solutions to customers and prospects throughout the pre-sales and post-sales process.
• Perform product lifetime calculations and provide technical information to support customer applications.
• Supply customers with technical documentation, specifications, and engineering data.
• Respond to customer technical inquiries and provide engineering support.
• Coordinate the preparation and delivery of technical drawings with HQ Japan technical and sales engineering teams.
• Liaise with HQ Japan technical and sales engineering teams to investigate customer complaints and provide solutions.
• Coordinate environmental investigation requests with HQ Japan technical and sales engineering departments.
• Prepare and consolidate Mechatro sales and inquiry reports on a bi-monthly basis.

What you bring:

• Minimum 5 years of experience in a Sales Engineer, Application Engineer, or similar technical customer-facing role
• Experience with high-end precision equipment, mechatronics, or industrial engineering products
• Proven experience supporting both existing customers and new business opportunities
• Strong technical and engineering knowledge with the ability to provide technical calculations, product data, and application support
• Ability to interpret technical drawings and specifications
• Knowledge of CAD software
• Strong troubleshooting, investigation, and problem-solving skills
• Understanding of precision mechanical systems and industrial applications
• Customer-oriented mindset with excellent communication and presentation skills
• Ability to explain technical concepts clearly to customers and internal teams
• Commercial awareness with the ability to support sales activities and business growth
• Strong coordination, relationship-building, and stakeholder management skills
• Ability to work independently and collaboratively in an international environment
• Fluent English and Japanese language skills are mandatory; German is considered an advantage
• Willingness to travel frequently across Europe