Operations Manager (m/f/d) - #2237783

Job Description

Join us as the Operations Manager of Max Brown Midtown, where you will take full responsibility for the daily operations and the overall success of the hotel.

This role offers a unique opportunity to lead Max Brown Midtown as the highest on-site leader. You will drive operational excellence, lead and inspire your team, and ensure both guest satisfaction and business performance. With a strong focus on Sircle Collection values, you will create an environment where guests and teams feel truly connected and cared for.

What You’ll Do

• This role holds ultimate responsibility for the day-to-day operations and overall performance, ensuring smooth execution and continuous improvement across all functional areas.
• Lead, inspire, and develop the entire hotel team, creating a culture of accountability, care, and high performance.
• Ensure compliance with all operational standards, including fire safety, HACCP, and local labor laws.
• Drive guest satisfaction by delivering authentic and memorable experiences, responding proactively to feedback and trends.
  
  

And also...

• Develop and manage the hotel’s budget, focusing on revenue growth, profitability, and cost control.
• Collaborate closely with the central teams (People & Culture, Finance, Marketing, Revenue) to align with brand standards and business goals.
• Build and maintain strong local partnerships to strengthen the hotel’s presence in the market.
• Champion a workplace culture that reflects Sircle Collection’s values: heartfelt service, ambition, surprise, and creativity.
  
  

Job requirements

Your Profile

• A commitment to high personal integrity and respectful workplace practices.
• A minimum of 3 years of operational leadership experience within a hotel environment
• Strong understanding of financial management, with the ability to optimize P&L and drive profitability.
• A natural leader who inspires teams and fosters collaboration while ensuring compliance with local laws and standards.
• You excel in creating exceptional guest experiences while upholding brand values.
• Your strategic vision and passion for operational excellence
  
  

Our Perks

• Attractive employee rates across the Sircle Collection and Design Hotels network.
• Public transport ticket
• Free in-house stay at a Sircle Collection hotel once a year.
• An extra day off on your birthday.
• Vacation bonus.
• Fixed personal rates and discounts for friends and family at all Sircle Collection hotels.
  
  

Why Join Us?

• Enhance guest experiences and drive operational excellence.
• An opportunity for strategic leaders with a passion for hospitality and a flair for creating unique guest journeys.
• Join a team that values creativity, ambition, and heartfelt service.
  
  

What We Do And Are Proud Of

• With our shared passion for hospitality, we create one-of-a-kind hotels, restaurants, stores, and spas in Europe’s most inspiring neighborhoods.
• It’s in our DNA to be creative, ambitious, surprising, and to deliver heartfelt service.
  
  

Our Application Procedure

• Ready to make your mark and help shape the future of Sircle Collection?
• Click the application button and send us your CV and motivation letter today.
• Our recruiter Isabel Dankworth will contact you within 5 days to discuss the next steps.
  
  

Diversity & Inclusion

• We are an equal opportunity employer and committed to non-discrimination.
• We believe in hiring a diverse workforce and fostering an inclusive culture.
• Don’t hesitate to apply — we’d love to get to know you!