Shopper Insights Manager (m/f/d) - #2189921

The future looks like you

With over 1,300 stores in 17 European countries and more than 25,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores in Europe and to its online shop. C&A offers quality and long-lasting fashion at affordable prices for the many. We are building on more than 180 years of experience in the fashion industry and continuously modernize the company to become an omnichannel fashion retailer.

At C&A we are driven by our values and we believe that affordable and high-quality fashion is not contradictory to caring for people & the planet, we are always forward thinking and acting to develop our business and innovate the industry. This is your chance to join the C&A team as a Shopper Insights Manager (m/f/d)!

As a Shopper Insights Manager at C&A, you will be instrumental in driving shopper-centric strategies through data-driven insights, enhancing in-store performance and omnichannel engagement to boost conversion and sales.

Your Responsibilities

• Conducting in-store shopper behavior research and translating findings into actionable strategies
• Collaborating with cross-functional teams, especially marketing and visual merchandising, to implement insights-driven initiatives and optimize conversion
• Utilizing advanced analytics tools and methodologies to track performance, conversion, and shopper engagement
• Providing thought leadership on consumer trends, market developments, and evolving shopper behaviors to shape strategic business decisions
• Managing external research agencies to ensure high-quality execution of studies and continuously refining research methodologies based on performance insights
• Presenting insights to stakeholders in a compelling and visually engaging manner, influencing key business strategies and enhancing the omnichannel shopping experience
  
  

What You Bring

• 5+ years of experience in in-store shopper insights, consumer research, or data analytics, preferably within retail and/or fashion
• Strong analytical skills with experience in qualitative and quantitative research methodologies
• Experience working in omnichannel retail environments
• Excellent communication and presentation skills, with the ability to translate data into strategic recommendations
• Proven ability to collaborate effectively across departments and influence key stakeholders
• Strong project management skills, with the ability to manage multiple initiatives simultaneously
• Good command of spoken & written English
  
  

What We Offer

This is an opportunity for you to join us on a truly exciting transformation journey, where you’ll be able to leave footprints that last and contribute significantly to our vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognizable retail brands, you will also enjoy:

• Countless learning and development opportunities via our C&A academy
• Access to a Partner Discount Scheme
• An employee discount of 20% in C&A stores
• 30 days' vacation
• Corporate pension scheme
• Mental health and wellness program
• An exciting job in an international and inspirational working environment
• A positive working atmosphere and a talented team with an open feedback culture
  
  

C&A fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board that is committed to building a diverse and inclusive organization where everyone can become their best self.

We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.

Even if you don't check every box, but see yourself contributing, please apply and help us build an inclusive community.