Logistics Controller - #2133620

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

For our Head Office in Düsseldorf we are looking for a full-time:

Logistics Controller

We are looking for you with ... ... a big affinity for logistics, customer service and reporting, as well as experiencing joy of working with various stakeholders and passion for the beauty industry.

Main Tasks And Responsibilities

PERFORMANCE MONITORING

• Contribute to Logistics budget construction and monitor Logistics Budget and expenses
• Manage and optimize performance (KPIs, Reporting)
• Be responsible for activity continuity, proper traceability and according reporting
  
  

OPERATIONS

• Coordinate e-warehouse and transportation and ensure cooperation with peers and 3PLs
• Participate in the planning for replenishment, launches and animation for e-stores
• Plan and optimize daily operations resources and medium term capacities vs activities
• Deploy short term and day-to-day activities to ensure efficient response to e-logistics defined strategy
• Steer warehouse processes to achieve on time in and out flows accuracy
• Manage/lead continuous improvement projects with 3PLs and DHL: optimize existing services and develop new ones to reduce cost, improve service levels and customer experience, in accordance also with our environmental policy.
  
  

CUSTOMER SERVICE

• Manage customer returns and customer/shipping claims clearance with CS team
• Steer the customer service – optimize the performance
• Apply company rules and guidelines in day to day activities
  
  

We are looking forward to meeting you, if you have experience with:

• Supply Chain planning and synchronization
• Distribution network and inventory management
• Retail Management
• Warehouse and Transportation management
• Performance monitoring
• E-supply chain
• Project management
  
  

KPI's

• Service level
• Logistics cost vs budget
• Inventory accuracy
• On time and shipping quality (shipping and/or delivery)
• On Shelf and Online Availability
• Coverage and Turns of e-stores
• Corporate Social Responsibility criteria compliance
  
  

You Can Expect

• Attractive remuneration
• Above average number of vacation days
• Staff discounts & company offers
• Company pension scheme
• Training & Development
• Positive environment & respectful teamwork
  
  

Here, You Will Find

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
• Work that brings, fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
  
  

Join us and belong to something beautiful.